Alternative media, by any other name,
including word-of-mouth, is a confusing collection of
attempts to reach the consumer while bypassing traditional
advertising vehicles. Some refer to it as buzz marketing.
Others prefer street marketing, guerrilla marketing,
renegade marketing, virtual marketing, ambush marketing,
vanguard marketing, ambient marketing, covert marketing,
under-the-radar marketing, below-the-line marketing,
diffusion marketing or viral marketing.
Viral Video
Perhaps the most well known alternative advertising
technique is the viral video. Short videos, usually
humorous or controversial, are created. These videos
are different from traditional commercials in that
the goal is generally to entertain the audience, not
to inform them about a particular product. While information
transferal often occurs as well, the aim of the viral
video is to amuse. The idea is that getting the product
into the public consciousness is the best thing that
you can do; if people are curious, they will look
up the details themselves.
This model makes the consumer active in the process
of advertising. The consumer seeks out the product,
meaning that they are already putting forth more effort
than the traditional television-watcher. Because the
consumer has been active, the likelihood that the
particulars of the product will stick with them is
greatly increased, meaning that when the consumer
does need to purchase something like the product,
they will be more likely to remember the particular
product that they viewed the viral video for.
Blogs
Blogs are another method of reaching an audience
that is tuned out of the traditional television commercial
and print advertising markets. According to NetLingo,
the Internet dictionary, blogs are a frequent, chronological
publication of personal thoughts and web links. When
compared with the slick production values of corporate
web sites, blogs have the same homespun appeal as
fliers stapled to telephone poles: crude but credible.
Blogs are the voice of the everyday person. Anyone
with an Internet connection can establish a blog.
Some of the more intrepid and well-entrenched bloggers
buy webhosting services and create their own websites
with nothing but their blogs on them, but this is
not necessary to enter the blogosphere. Free blog
capabilities are available on social networking site
such as Myspace, Facebook, and LiveJournal. Additionally,
many smaller sites where people interact with each
other offer blogging capability to their members.
Literally anyone can become a blogger.
Blogs have also begun to enter the marketing sphere.
They are an essential part of the buzz-creating mechanism,
especially among the hip young Gen Yers. Young people
and professionals increasingly turn to the Internet
for services their parents’ would never have
thought to be available them through the computer.
Phonebooks are online; directions can be obtained.
News consumption increasingly occurs online. This
makes the Internet a great place to go to attract
new consumers, and blogs, because of their homespun
appeal, the perfect vehicle to build credibility.
Captive Audience
Companies such as TransitTV are working another angle
of the alternative marketing universe known as the
captive audience. They have installed 8,400 screens
on over 3,000 public transportation vehicles in five
major US cities. These screens reach the “captive
audience.” You can't get away when you're sitting
on a bus, in a restroom stall, or in an elevator.
There are no DVRs to fast forward through commercials;
you can't even turn the television off like you could
before the advent of the DVR. Companies offering these
services know exactly what they have to give advertisers,
and advertisers are buying it up.
By providing an audience that can't get away, that
is completely captive, TransitTV gets rid of the worst
of traditional advertising headaches. By having only
one channel, they avoid the “channel surfing”
flipping from channel to channel to avoid commercials.
There is no other channel for viewers to change to.
Of course, there is no DVR on a screen in a bus. There
is no way to “skip” the commercial. Just
like the rest of the programming, the audience has
no choice but to watch the advertisement.
TransitTV also offers “accurate measurement.”
They offer accurate demographic breakdowns and profiles,
as well as measured and accurate meters of advertising
success. They monitor the rate of return for advertisers
using their network.
The Street Team
One branch of the alternative marketing movement
that has been getting more and more attention, and
becoming more and more popular, is making marketing
personal. Advertisers seek to create personal connections
with the people that they are seeking to entice to
purchase their product. This can be done in many ways,
but the most solidly constructive is the creation
of “street teams.”
Street teams are paid conversationalists. They go
out into a market, generally large cities, and hit
the streets. They chat up people they pass, touting
a particular product or brand. They paper a city with
fliers and posters for that product. Often, they hand
out free sample or even full-size versions of the
product being touted.
This model is the first step in creating buzz. You
have to get people talking about your product to create
the word of mouth network that will make your product
take off. Advertisers have discovered that one way
to start the network of personal connections that
is buzz is to force personal connections between your
consumers and your company.
Buzz
All of these methods of advertising are aimed at
creating “buzz,” the underground swell
of excitement about a new product or a particular
brand. Word-of-mouth now influences two-thirds of
all consumer product sales, according to a May 2001
report by a reputable marketing firm. Once the exclusive
province of renegade boutique agencies bringing counterculture
products to market, viral marketing has literally
spread like a cold, becoming a staple in even the
most traditional provinces.
One of the factors behind this movement is pure,
simple economics. The cost of a 30-second television
spot is now pushing $450,000 for a single airing during
primetime viewing hours. That is a very large chunk
of change, and it includes nothing but the airtime.
It does not include production costs of the ad itself.
Manufacturers are becoming game to try an alternative
that boasts a price tag just a fraction of that amount.
No expensive media buys, pricey location shoots or
costly creative sessions.