By John Alexander
Here is a scary question that may cause some
upset, but it is still an important question that
you should ask before hiring anyone who offers big
promises about getting your Web site ranked for high
visibility. Have you ever thought about asking to
see the qualifications of your SEO team? Is there
any evidence that they have ever been structurally
trained in the skills they claim to have? SEO certification
is two-fold.
1. Proper training in the full scope of search engine
marketing skills and influences
followed by...
2. An examination to determine that the student is
found to be competent in those skills and worthy of
certification.
The question you might want to ask in performing
due diligence is this:
"Tell me about where you were trained in search
engine marketing skills and do you hold a certification
of skills to show that you are up to date and competent
for the current year?"
Okay, so what's so hard about asking this question?
Don't be surprised if you catch a few people unawares.
It sounds like an easy enough question, but you might
be surprised to find out how many people out there
are talking the SEO talk, but have actually never
been structurally educated or had any professionally
training at all.
One common response is, "Oh, I am "self
taught" and have known all about how to submit
to search engines for years." A reply like this
needs further questioning because anyone who thinks
that top Web visibility comes from "submissions"
is already considerably shy of understanding on how
search engine marketing works. The fallacy of "submitting
to thousands of search engines" to increase your
traffic is one of the oldest cons that is still being
practiced.
Or how about reply.."Sure, our people know all
about how to work with Meta tags." Okay, but
do they know that Meta tags are probably the least
important influence in over 100 other elements that
go into building true relevancy.
Also be aware that someone who answers by saying
"We can guarantee to get you listed with every
search engine out there including Google, MSN and
Yahoo!" The catch here is of course anyone can
get you "listed" but a reply like this does
not say where you will be listed.
I spoke to someone using this ploy to take as much
as $60,000 from a company but never had any intention
or concern with getting the company any visibility.
In the end of our conversation, I even got him to
admit it to me. As it turns out, this individual did
not even believe it was possible to get a top 10 ranking
himself, yet he was taking the customer's money.
What's the scoop these days on SEO certification
and how can you make an educated decision on hiring
SEO help?
SEO certification - here are a few other tips to consider
when looking for qualified SEO talent:
Be extremely cautious of anyone who places great
emphasis on "submissions." They've never
been trained and do not understand search engine marketing
if they place a lot of emphasis on submission services.
Submitting to a "Directory" is still important,
but there are good reasons why, you should NOT submit
to search engines.
Ask outright to see the individuals "SEO certification
of skills." If they have one, take a good look
at the company that delivered their certification
training. Do a search to see if that training company's
Web site can be found in top results for competitive
SEO training phrases. For example if the training
company only shows up in PPC advertising, how could
they possibly be training others in gaining visibility
in the organic results, if they cannot achieve it
for themselves. The same with any company that uses
unsolicited e-mail marketing to push their services.
Think about it....if they were up to date in their
skills, they would not be resorting to Spamming you.
Beware of anyone who "guarantees" a number
one ranking in Google or other search engines. These
offers are designed to "look safe" and "sound
safe" so that you * think* you cannot possibly
lose out. A great deal of confidence is bolstered
using superlative laden language that convinces you
that there is no possible way you can lose. We have
seen many people come to study in class to build genuine
SEO and SEM skills (unfortunately after they trusted
their Web site to the wrong people.) In some case
their sites had been banned and then we've had to
help them clean up the mess to get back into the search
engine's good graces.
Watch for hints in dialogue when someone speaks of
knowing all the "tricks" to "outsmart
the search engines."
SEO Professionals do not "outsmart" or "trick"
the search engines at all. But they've been trained
in how to create truly relevant, high quality content
that ranks based on developing useful pages that deliver
high value to the visitor and satisfy the reason why
the visitor searched in the first place. Many bits
of dialogue are quite telling, so listen carefully
when someone is describing there services to you.
As strange as it sounds, this industry is not JUST
about top rankings. Ultimately, the goal is to gain
top rankings but also you must understand how to compel
visitors to respond. It's only when these two elements
together are working that you'll produce your ultimate
objective....to make sales, or earn money and profit
from your Web site.
Even if your objective is not to make sales, you'll
still need to be easily found and you'll need to compel
your visitor to take some kind of action to fulfill
whatever objective you have.
Ask the company you are considering for hire, to provide
you with a few business referrals where you can obtain
a phone number and actually speak to a few of their
clients. This can be someone who is in a different
type of business and it can also be someone who can
answer your questions in general.
Questions you might ask of their client: 1) In terms
of percentage, how much has your company profited
by using this service? 2) Are there any pages on your
site that you wish might perform better? 3) Would
you say that these SEO services have exceeded your
original expectations? These types of questions will
encourage the referral to reflect on their relationship
while not sounding too threatening or prying.
Don't feel that you literally have to become an SEO
expert in order to get your Web site performing well.
If you have no interest in building the skills, you
can still get a solid education in all of the principles
and techniques that will help you easily identify
truth from error. This education can literally save
you thousands of wasted dollars and get your project
launched correctly the FIRST time.
Watch out for so called "training companies"
that may have a secondary agenda (other than teaching
you the genuine SEO skills manually.) There are companies
that say they will teach you the skills, but in the
end, they are hoping to make learning "seem more
difficult" in hopes of having you end up hiring
THEM to do the work. Some schools give you some general
knowledge but in the end, they want you to buy their
special SEO tools like an up-sell.
What else can you watch for in "SEO
Certification" values offered by various training
companies?
Find out if the SEO training company recognized
by any established educational institutions?
For example, some training companies may be able to
offer University CEUs (Continuing Education Units.)
This means that at least a University or governing
authority has examined the curriculum and exams in
detail and the company has had to comply to meet a
certain standard in order for the University to stand
behind them.
Have a look at the SEO training company to see if
they have ever delivered any training on behalf of
one of the major search engines? Not too many training
organizations have been approached or selected to
deliver educational seminars on behalf of a major
search engine, but there are some.
Find out how long the SEO training company
has been in business?
One of the very first and oldest SEO certification
companies on the Internet is Online Web Training who,
with their instructor led classes allows for a "certification
of skills" document to be issued attesting to
the truth that the individual has been instructed
in either Basic SEO or Advanced SEO skills under the
guidance of an instructor and then is examined and
found to be competent in understanding the information
and demonstrating the skills by passing an exam.
Does the training organization offer an annual re-certification
program to ensure that the SEO keeps their skills
right up to date? SEO skills are only effective as
long as they are right up to date. If the service
you are considering for hire only has a certification
dated for 2006 or earlier, just be mindful that a
lot of changes happen regularly in this industry.
Does the SEO training organization have a history
of successful students that can demonstrate how their
skills have impacted their Web site business or client's
business?
Does the SEO training company offer extended "mentoring
programs for ongoing support."
Does the SEO training company have convenient training
locations on a localized level. The value of certification
training that is delivered face to face and in person
by a certified instructor, with hands-on instruction
makes for the very best dynamics in SEO skill building,
knowledge retention and includes mentoring right in
a local community with no need to travel.
In summary:
The public has a right to know that it is possible
to find and hire SEO professionals who not only have
been structurally trained and certified in their SEO
skills but, they'll want qualified talent that cares
enough to keep their skills updated at least on a
yearly basis.
Before you make your buying decision or enter into
any agreement, it is up to you use wisdom and perform
some due diligence to ensure that the SEO/SEM team
you hire has got what it takes. Not just to improve
your rankings, but to improve your conversions and
improve your bottom line too.
I expect to hear some complaints about this article,
from those who have never had any training before
(there's a lot of them out there that like to use
SEO as a buzz word.) But it is also a "heads
up" and an opportunity to those who understand
what is happening and want to prepare for it now.
SEO certification as a topic is here to stay and
more and more we will see the public not jumping into
the old time mistakes as they become more aware, more
educated and execute much better judgment. The future
belongs to the SEOs who build a solid, long term business
and keep themselves up to date. The prize will be
having clients that will stay with you for your whole
life, because of the difference you make to their
business. That's no different than any other real
world business and the way it should be.
A smart, modern SEO service that has the goal of
building "long term business relationships"
and "clients for life" takes time to ensure
they first have skilled people in place that can to
genuinely help their future clients before taking
any client's money. Business is about making money,
but life is about helping people. If you focus on
equipping yourself to "help people first"
you'll never need to worry about making money.