Viral marketing magnifies marketing messages by passing
them from user to user. The message starts small but
gradually builds momentum and effectiveness as more
users spread the message.
The message then scatters to hundreds, thousands
and even millions more users. Hotmail.com is a classic
example. Using viral marketing, it managed to get
50 million users in its first year of operation. It’s
the online equivalent of word of mouth but spreads
quicker because of the global reach of the Internet.
When viral marketing is combined with other marketing
efforts, the results are enhanced.
Main benefits of viral marketing are:
· Very low cost per acquired customer ratio
· Often spreads to new markets intentionally
not planned for
· Creates enormous goodwill
· Generates excitement
Viral marketing doesn’t self-replicate as the
name might suggest; it’s a totally proactive
process. Putting up a site in hope somebody stumbles
across it then forwards your URL to others is wishful
thinking. Viral marketing requires special tools that
stimulate the whole process namely:
· Refer A Friend services
· Opt-In Newsletter services
Viral marketing has a critical effect on customers
that other website promotion efforts don’t have:
it produces advocates. Transforming customers into
advocates is the best thing that can happen to any
business. You don’t have to try and sell an
advocate’s circle of friends anything, as it’s
already done for you.
Once customers reach the level of advocacy, your
message is spread with lightning speed producing your
own online sales force.
VIRAL MARKETING TOOL #1: ‘Refer-A-Friend'
You refer people all the time to places you have
had pleasant experiences with. A movie you liked,
restaurant you enjoyed or country you've visited.
'Refer-A-Friend' or 'Tell-A-Friend' services simply
take this concept, replicate and adapt it to online
efforts. As the name suggests, the tool involves people
recommending their friends/associates to your website.
Overlooked Fact: Referrals are three times more likely
to buy from you than those exposed to direct advertising.
So it makes sense to cultivate a strong online referral
system.
Refer-a-Friend overcomes probably the biggest challenge
businesses face when marketing online. Let’s
look closely at what happens when somebody refers
a friend:
·They forward your website address to their
friends. Trusting the source, the recipient opens
the e-mail. This is the key! Getting your e-mail opened
and read these days is very difficult.
Customers have become more sophisticated in detecting
solicitations like never before with the help of junk
e-mail filters and software.
·The recipient clicks through to your
URL.
·They navigate your site and will most likely
buy from you, either immediately or later. But what
this has done is instill in the prospects mind that
you are the company of choice to do business with.
·Their friends eventually buy from you, and
forward your website address to more of their friends.
And the process repeats itself.
The snowball effect this tool creates is tremendous.
Satisfying one customer may result in 2, 4 or more
referrals. Those referrals can refer more, and so
on.
What’s even more appealing is it barely costs
anything to receive these referrals – pennies.
The magic of viral marketing is it does the hardest
part for you – getting your message delivered
to a qualified prospect and ensuring that message
gets read.
Ironically, it’s a low tech method that produces
very advanced results.
The Author has put together a free resource website
strictly to educate potential and current business
owners about website promotion. You can visit it at
http://www.1web-site-promotion.com