Freelance
Writing Career : How to Define Your Writing Services,
Your Market, Your Business -- and most importantly --
Your Future!
By Brian S. Konradt
A decade ago I listened to a famous writer speak about
how to succeed as a freelance writer. Some of the
things he said lasted with me. He said, “The
single biggest mistake writers make is they give up
too soon...You’ve got to pick your niche. You’ve
got to focus. Most of all, you’ve got to hang
in there.”
His statement sums up why many new freelance writers
give up too soon: they don’t focus clearly on
what they want. Writers who neglect to create a concrete,
viable plan, find themselves being led to failure
by an abstract “to-do-list” -- a “to-do-list”
that lacks power and authority to lead them triumphantly
to their destinations.
A popular question in the business world is: Do we
fail to plan or plan to fail? Generally, we fail to
plan. This causes us to fail.
If having a business plan is important to survive
and thrive as a freelance writer, why do so many writers
refuse to create one? My friend, Gayle Richardson,
a communications consultant in Washington, D.C., says,
“...writers don’t take their businesses
as seriously as they should. They get lazy with details.
They use the excuse, ‘I’ll get to it tomorrow.’”
The other reason, Richardson adds, is, “Their
actions don’t produce immediate results, so
they give up without much effort.” To succeed,
Richardson advises every writer to “learn from
your failures... find your niche... keep working at
it... opportunities will multiply.”
Freelance writing as a career is not a hobby and
it’s not a get-rich-quick business. Any writer
who’s been freelancing for more than three years
will tell you it’s hard work. Freelance writing
is a home-based (and these days, a mobile) business
“shoehorned into an expanding market of opportunity,”
says Richardson. Companies are still downsizing to
cut costs. Outsourcing is on the rise with no limit
in sight. Technology has made marketing easier and
finding jobs more accessible. Freelancing, in general,
is spreading like never before in history. “Work
at it for two or three years non-stop and you will
have a sound, profitable writing business,”
says Richardson.
But, to have a sound, profitable writing business,
you must start with a plan. Having a concrete plan
will help you to define your writing business, your
market, what you’re interested in writing and
what you’d like to write, how to turn prospects
into paying clients, and what type of marketing to
use. A business plan also lets you know how much you
want to charge (or need to charge) for your time,
and how much you want to earn in one year.
What it takes to plan your business is some time
each day. That’s it. And don’t expect
immediate results. Having a business plan will not
produce immediate results. That’s why it’s
a plan, constructed piece by piece each day, to create
a specific, workable, flexible road map to your goals.
Not every piece of your plan will fit perfectly together
at first; you will need to test and debug pieces of
your business plan for workability, and then restructure
it to make it fit perfectly.
Now is the time to begin your business plan. Right
now. No excuses. Get yourself a pen and paper. Jot
down your ideas, emotions and inspirations as they
emerge from you. Now is the time to define your business,
what you want to do now and in the future, and how
to do it. This is the time, right now, in this moment,
we will define your future. So let’s start!
Don’t be lazy!
DEFINING YOURSELF: THE MOST IMPORTANT ELEMENT
Before we begin to design your writing business,
we must first define the most important element of
success: yourself. After all, your writing business
is an extension of your desires, interests, passions,
skills, and personality.
DEFINE YOURSELF: Who are you? Don’t
look into the past. Your past is incomplete and does
not equal the present moment or the future. Look at
the present moment and, most importantly, into the
future. Describe who you are now and who you see yourself
becoming in the future. Describe your feelings and
emotions -- not your intellect. Don’t write
down, “My name is Janice Hill. I’m 44.
Two kids. Married.” Write down your traits and
characteristics, your values and beliefs -- let your
inner subconscious awaken: “I have a fiery passion
to succeed. I see myself having my own freelance writing
career in one year. I want to become financially independent.
I want to be my own boss. I want to design my own
days and live my own life. I can do it because I have
what it takes.”
DEFINE YOUR INTERESTS: “I
love writing, non-fiction and fiction. I enjoy managing
projects and putting literature together, such as
reports, newsletters and manuals. I love working with
people.”
DEFINE OTHER CHARACTERISTICS: What
characteristics, beliefs and values do you have or
would like to develop that will assist you in attaining
your goals? Maybe you have an M.A. degree in marketing.
Perhaps you’ve managed a large project with
a previous employer? Maybe you’ve won some awards
that already focuses on your areas of interest? Or
look at other people who’ve achieved success.
How can you model their characteristics to produce
similar results?
LET’S DEFINE YOUR WRITING SERVICES
Defining your writing services can be easy or difficult,
but not impossible. It hinges mostly on your past
and previous skills and experiences. Lacking education
or skills right now can be frustrating for beginning
writers -- but don’t give up. Your interests
and passions are just as important. For now, let’s
define how you can offer your skills to clients.
DEFINE YOUR CURRENT SKILLS: What
skills do you currently use that you can associate
with writing? How can you offer these skills as writing
services? Maybe you’ve launched your business
and you’ve prepared your own promotional material,
such as a website, a series of articles, a business
letter, brochure, or a sales letter. These are skills
you can include as writing services.
DEFINE THE SKILLS YOU’VE ACQUIRED:
Define the skills you’ve acquired from
current and past jobs, volunteer help, internships,
etc. Your skills may include leadership skills, managerial
skills, marketing skills, speaking skills, computer
skills, negotiating skills, secretarial skills, research
skills, and writing skills.
DEFINE EDUCATIONAL SKILLS: Go back
to your college years or recent schooling. What types
of assignments and projects did you write and complete?
What courses did you take and what did you learn from
them? How can your major and related courses define
your writing skills. How can you offer these skills
to clients?
SEMINARS AND WORKSHOPS: Perhaps
you’ve attended a seminar on effective feature
writing or a workshop on developing a marketing/public
relations campaign. How can you transform what you’ve
learned at seminars and workshops into writing skills
that you can offer to clients?
DEFINE YOUR INTERESTS: Define your
current interests and future interests. What types
of writing do you enjoy? Would you like to specialize
in a specific area of writing? What do your future
interests include? Do you want to learn how to write
certain types of copy?
Group all of your skills and interests together to
create a clear picture of your strengths. You may
want to divide your writing skills into two columns:
one for current skills; the other for skills you need
to acquire. Maybe, as one of your skills, you had
written a press release for one of your past employers.
Ask yourself if writing press releases as a writing
service interests you. Maybe, at a workshop, you had
learned how to write and prepare a brochure. Are you
interested in writing copy for brochures as a service?
Maybe you feel marketing is one of your strengths.
Maybe you are interested in promoting yourself as
a marketing consultant, writing copy for press kits,
media kits and direct mail packages, and carrying
out large advertising and publicity campaigns on a
retainer fee?
I don’t know what your writing services are
going to be for you -- only you can define them. What
I do know is that your writing services should be
an extension of your skills and interests. Otherwise,
you will not cultivate your passion for writing, and
your interest in writing will die with your business.
Another way to define your writing services is to
research what is actually out there -- and most importantly,
what is not out there and if there is a market for
it.
The most common writing services that writers often
pursue include writing copy for: magazines, direct
mail, publicity kits, press releases, sales letters,
brochures, ads, advertorials, annual reports, corporate
speeches, newsletters, technical manuals, pamphlets,
training kits, websites, seminar and workshop literature,
SEO copy, and so on. By no means is this a complete
list. This barely taps into the large reservoir of
writing services that a writer can offer today.
LET’S DEFINE YOUR MARKET
Defining your market means answering the question,
“Who is interested in investing in my creative
services at my rates?” You will yield better
results if you can define your market specifically.
If you don’t define your market or know who
your prospects are, you will either get no business
at all or you’ll tap into the wrong market and
waste your time.
One writer pitched herself as a generalist who could
write sales letters. Because she did not bother to
define her market, she blindly and precariously marketed
her services to the wrong market. Instead of soliciting
prospects who would have paid her $500 to write a
three page sales letter, she instead solicited prospects
who wanted to pay her between $50 and $75 for the
same job. You can avoid this pitfall by understanding
the different “variables” that create
the “right” market.
They are:
1) TYPE OF INDUSTRY. We can divide
freelance writing -- especially freelance copywriting
-- into different types of industries, such as health
care, entertainment, pharmaceutical, technology, lifestyle,
medical, high-tech, media, publishing, advertising,
and so on. You do not necessarily have to select an
industry, but it will help define your overall market.
2) TYPE OF CLIENTS. Different clients
pay different rates -- and their needs can also be
different. Some major clients include: corporations,
ad agencies, graphic design firms, PR agencies, government
agencies, the non-profit sector, Fortune 500 companies
(including magazine publishing companies), etc. To
which clients will you be pitching your services?
Indeed, a client is a client, no matter if it’s
a corporation or an ad agency or a magazine, but be
aware which clients outsource work more regularly
and which ones pay better.
3) MARKET SIZE. You must know whether
this market needs this type of writing service, whatever
it is. If the market for this writing service is narrow,
it will be more difficult to get work. One type of
narrow market is writing for the legalized gaming
industry, yet it keeps growing in popularity and this
market is steadily expanding with freelance writers.
If the market is enormous, you will face lots of competition.
One enormous market is SEO writing (search engine
optimization writing). Competition in this market
is fierce. The size of the market can affect your
overall marketing strategies. You may need to decide
on using different marketing techniques -- such as
specializing in one area-- and using different marketing
materials or website content to pitch yourself to
these prospects.
4) LEVEL OF PAY. If you’re
seeking corporations as potential clients and your
pay rate is at the low end, you can forget about it.
Corporations will overlook you as a low-pay, low-rate,
bargain writer (or what’s called in the writing
world, a “bottom fisher”). Your level
of pay usually reflects the type of clients and the
type of market you’re going after. So when you
set your fees, adjust them accordingly to what the
market will pay you.
5) YOUR INTERESTS/INSIGHTS. Your
overall interests and insights can help define your
own market, sometimes called a “niche.”
Your own research into different types of industries
and clients may uncover other types of markets to
which you can pitch your writing services. If you
have insight or an intuitive “feeling”
that this type of market is perfect for what you do,
then go pursue it. Do not limit yourself to raw facts
and data -- your own interests, insights and intuitive
feelings can be as powerful and rewarding.
HOW MANY WRITING SERVICES DO I OFFER?
By now you have questions about how many writing
services you should offer and if you should only focus
on a specialty. I cannot decide for you. Only you
can decide. Most writers specialize in one area --
usually derived from their primary interests -- but
also offer additional “general” writing
services.
To help you decide which writing services you should
offer and ones you should avoid, use the following
process of validation.
Ask yourself:
1) Does this writing service earn writers
a lot of money?
2) Is there a large market for this type
of writing?
3) If I offer this writing service, how fierce
is my competition?
4) Do I have the skills necessary to offer
this writing service now?
5) Can I promote myself as a specialist with
this writing service?
6) Can I use this writing service to branch
out into other areas?
You do not want to offer a writing service that does
not make a lot of money, or where the competition
is fierce, or where the market is too narrow. You
also might not want a writing service that requires
you to invest a lot of time and money to learn (or
to keep up with constantly), such as high-tech industrial
writing. High-tech writing, by itself, is a specialty,
and one should not offer it as a general writing service.
If you desire to specialize in high-tech industrial
writing, then by all means go pursue the opportunity
and make a fortune. Also consider if the writing service
has “flexibility” to it, which will allow
you to branch out into other profitable areas. For
example, you may want to offer writing sales letters
as a writing service; but you can also find sales
letters in direct mail packages. You may, one day,
branch out from writing sales letters to writing direct
mail packages to boost your income. The same is true
with writing press releases. One day you may decide
to branch out into writing press kits, media kits,
and other publicity packages.
TAPPING INTO YOUR MARKET
The next question, as I am usually asked by writers,
is how to tap into your market. My answer: there are
many ways -- too many ways. Because tapping into your
market is beyond the scope of this article, I will
cover briefly what you need to do.
Understand that getting a client to invest in your
writing services for the first time is a multi-step
process, in most cases. Again, don’t anticipate
immediate results. Understand that selling your services
to a business is a person-to-person contact. Avoid
focusing on selling your services to the business;
instead focus on selling your services to the client,
the key decision-maker. That’s why it’s
important to get the name of the person in charge
before you make initial contact. This point is especially
true if you are pitching an idea to a magazine; always
pitch to the person in charge, the editor, and always
know the editor’s full name.
Tapping into your market requires some knowledge
on:
1) LOCALITY. If you decide to write
for businesses or ad agencies, you should know where
your market is located. Your market can be divided
among many places, but which areas are more accessible
so you can reduce costs? Not all of your markets will
be local or within your state, especially if you are
freelancing for magazines. For this reason, most writers
set up their businesses in a way that makes receiving
work easy, such as establishing your own business
website. If you discover that your market is located
close to you as well as in other states, you must
decide on your marketing strategy: will you first
target the market nearest you, or will you target
both areas at once. Locality is not a concern if you
decide to freelance write for magazines, however,
writing for local publications can be a big plus.
2) RESOURCES. You need to research
what types of resources are available so you can gather
contact information of prospects within your market.
Again, the type of market affects the different types
of resources available to you. If you’re writing
for magazines, you can tap into Writer’s Market
Online to locate freelance work. If you’re writing
for ad agencies, you can peruse the Yellow Pages of
your phone book or search online business-to-business
directories. You can also use online job search engines,
services marketplaces like Elance.com, and job boards.
Digging up prospects may require extensive research,
simple observation, or both.
3) GETTING QUALIFIED LEADS. If you
lack resources to find prospects for your type of
market, you may decide to “test” the market.
You can do so in a variety of ways. The old-fashioned
ways still work, such as advertising in the newspaper
or trade magazine, sending out promotional material,
using PR techniques, or networking at special events,
trade shows and seminars. I got many new clients advertising
my freelance services in my local newspaper. These
days writers prefer generating leads via the Internet,
as it is more effective and less costly, such as using
a blend of e-mail marketing, online public relations,
search engine advertising, networking on discussion
forums, replying to job posts, and so on. Using some
of these methods will solicit contact information
of prospects who show interest in your services.
4) PROSPECT LIST. Once you gather
a good size of qualified leads -- (prospects who have
shown interest in your services or have made an inquiry)
-- you need to create a prospect list. Your prospect
list is the bulwark of your business; it contains
full names of prospects and how to contact each one.
Using repeated offline and online marketing techniques,
you will use your prospect list to get yourself work;
turn prospects into paying clients; promote yourself
to likely prospects; and create and maintain rapport.
Establishing rapport with a prospect usually leads
up to getting an assignment.
5) MARKETING MATERIALS. The type
of marketing materials you use depends on your marketing
strategy. Because preparing marketing materials is
beyond the scope of this article, here is what most
writers have as “basic” marketing pieces:
a cover letter (or introduction letter), sales letter,
business card, samples, client testimonials, capabilities
brochure (or a menu of writing services), and results
of past projects. Today most writers have their own
websites showcasing these pieces (or similar pieces)
of marketing materials. If you don't have a business
website yet, build a free portfolio at FreelancePortfolios.com
( http://www.freelanceportfolios.com ).
6) MARKETING APPROACH. Writers use
two ways to get work from clients: either the prospect
approaches the writer with the job, or the writer
approaches the client with an idea for an assignment
or project. The first approach works if you have built
a reputation for yourself. Clients seek you out as
a result of a referral, or having read something by
you, or searching for a writer with a certain specialty.
The second approach is more common. Most writers secure
work by marketing themselves aggressively and contacting
the prospect with an idea, inquiry, query, and so
forth.
TRY THIS APPROACH FIRST
The most familiar and useful way beginning writers
get clients is via networking as well as through people
whom they know. Try this direct approach first. You
will save a lot of time and money. Also pitch yourself
to any previous employers to see if they are interested
in your writing services.
DEFINING YOUR WRITING BUSINESS
Defining your writing business consists of two parts:
the surface and the substance.
The surface of your writing business is its image.
Your skills, writing services, type of market, and
who you are -- your values, beliefs, desires and interests
-- all assemble facets of your business image.
A strong business image is crucial: you need to define
your overall business image in a way that prospects
view your business the same way you do. For example,
if you want prospects to approach you with public
relations projects, you should present yourself as
a public relations specialist, not a writer who offers
PR services plus an assortment of other writing services.
If you want clients to look at your business as “professional
and current with today’s technology,”
your promotional materials and marketing efforts better
reflect it.
You can define your business image by defining:
1) BUSINESS NAME. You can use your
full name or create a name. I named my earlier writing
business, “The Write Talent” because I
drew in clients who wanted the right talent for the
right writing job. When designing a business name,
make sure it conveys a positive message about your
business.
2) BUSINESS SLOGAN. This is optional.
You can design a slogan that pitches your business
image to prospects. For example, my slogan was: “The
right talent for the write job.” Brilliant,
isn’t it?
3) YOUR TITLE. Most writers simply
use “freelance writer” as their title.
What a bore! Spiff it up! Use communications consultant,
PR pro, marketing specialist, high-tech copywriter,
direct mail writer, freelance entertainment writer,
or so on. Use a descriptive word in your title to
help define you and your specialty if you have one.
4) MARKETING MATERIALS. When preparing
your marketing materials (i.e. promotional materials
and/or informational materials used to sell you and
your services), remember this: quality counts. Your
marketing materials (including your website, blog,
and e-mail messages) must not contain errors and it
must be professional looking; otherwise, clients will
associate your sloppiness and amateur image with your
level of skills.
DEFINING THE SUBSTANCE
I always emphasize the importance of marketing every
day and keeping track of your bookkeeping duties;
otherwise ignoring these two aspects will result in
an unhealthy business. You must maintain a watchful
eye on the pulse of your business or you risk making
lousy decisions that can crumble your business to
the ground.
You can define the substance of your business (i.e.
how it operates) by defining:
1) BUSINESS BUDGET. You must set
up a budget so you know how much you can spend and
how much you must save.
2) OVERHEAD. How much will it cost
you to run your business? Advertising, office supplies,
rent, computer equipment, etc. are part of your overhead.
If you’re not careful, overhead can drain your
business of expenses. Define what is a healthy and
an unhealthy overhead for your business.
3) EARNINGS. How much do you anticipate
to earn per hour, per project, or per day? You must
establish your rates so you know how much you want
to charge for your time, how much you can earn in
one year, and how many assignments you need to reach
your daily, weekly, monthly and annual financial goals.
4) MARKETING. When you market, you
stop yourself from earning billable hours from clients.
Yet marketing is crucial because it generates work
for you. As a rule of thumb, many writers set aside
two to three hours per day for marketing alone.
5) HOURS OF OPERATION. How much
time will you work a day? The amount of hours you
invest in your business will also affect your budget
size, overhead, how much you want to earn, and so
on. Determine if you want to freelance part-time or
full-time.
6) BOOKKEEPING. I saved the best
one for last: bookkeeping. Yuck! Set up a bookkeeping
system that is most convenient for you. Accurate and
current bookkeeping will tell you the status of your
business: is it healthy or unhealthy? Bookkeeping
will also tell you if your current marketing strategies
were effective and if you need to change them or not.
If you’re unfamiliar with bookkeeping, go to
your local Small Business Association and get a free
consultant. If you need an accountant, then use one
on a part-time or an infrequent basis.
DEFINING YOUR FUTURE
I hope this article allowed you to see that you have
what it takes to build your own writing business.
Right now, glimpse into your future. Do you see yourself
living the life you desire and doing the things you
enjoy most in life? Do you see yourself with your
own writing business a couple of years from now, working
for dozens of high-paying clients, and finally earning
what you are worth? Yes, I know you do. You want to
succeed. It’s one reason why you are reading
this article.
On a piece of paper, chart your pathway to success.
First, define where you want to be, what you want
to be doing, and what you want to have in your life
(both tangible and intangible items) in one year,
three years, five years, ten years, twenty years,
and so on. Secondly, set goals with deadlines to achieve
these things. Having a deadline with a goal ensures
that you will remain focused on your progress. Thirdly,
define the reasons why you must achieve success --
and why you must not quit. Squeeze all of your passions,
emotions and desires out of yourself. Listen to your
feelings and allow them to help define your future.
Defining your future can be the most motivating factor
that will help you attain success. Every time you
look into the future and know you’re making
progress to a specified destination, you will feel
joy, excitement and control in your life that you’ve
never felt before.
Howard Vernon, a respected philosopher and psychologist
in the 1960s, stated: “What you want in life
also wants you.” Success already wants you --
it’s just a matter of reaching it with the right
strategies and mindset.